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Strategic Business Process


Streamlining business process execution is the basis for the success of an organization, and we specialise in redefining your business process to take it to the zenith of success. ISOLS Group has developed strategic business process management service under its technology brand; Innovative Solution Technologies.

Providing turnkey business process management solution for the company’s customer support process and customer relationship process. Redefining the management of your business process in such a way that determines the sustainability of the customer base that results to the ultimate success and continuous growth of the company. Tailored made customised business process management solution to stand by your commitments to your customers.

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Back Office BPO Solutions

Tailored business process outsourcing solutions for the back office management such as; Data Entry Services, Document Digitalisation, Data Extraction Services, Data Management Services, Order Management Solutions etc.

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Finance & Accounting Services

Tailored business process services for Finance & Accounting vertical such as; Invoice Processing Services, Accounting System Helpdesk Services, Customer Database Management, Contract Management Solution etc.

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Customer Support Services

Tailored business process outsourcing solutions for company’s customer support such as; Customer Technical Support, Product Support, Product Overview or Training Support, Product Installation Support Services etc.

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Customer Relationship Services

Tailored business process outsourcing solutions for company’s customer relationship process such as; Customer Complaint Registration Services, Product Warrenty Management Services, On Call Complaint Resolution Services etc.

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Ecommerce Support Services

Edge cutting business process outsourcing solutions for eCommerce company such as; Order Processing Services, Image Editing & Processing Services, Customer Care Management, On call customer resolution services etc.

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Business Process Consulting

Expert consulting for planning, implementation and execution of company's business processes that determines the winning strategy for the company and ensures trustworthy sustainable relationship with the customers.

Know more about various business process outsourcing solutions & services offered by Innovative Solution Technologies - A technology wing of ISOLS Group